Our Team Is Our Secret Sauce

We know that the difference in our service is our team. That's why we personally select each individual with great care. We've mastered the craft of associate selection over the years, hiring and training thousands of individuals one at a time. We know that finding, selecting, and hiring the most authentic, talented, qualified, and committed people is essential to being the best in the service industry.

We Take Care of Our Team So They Can Take Care of Our Customers

We treat each and every employee with dignity and respect, offering flexibility and attention to detail. We know that when we take care of our teams, they take care of our customers. That's why we hire the finest and encourage personal and professional growth. We strive to have team members stay with us for years to come, and our turnover rate is among the lowest in the industry.

We Communicate and Collaborate Effectively

We keep our team well-informed of our corporate policies, as well as the policies of any particular client for whom they may work. Communication and transparency are powerful tools that ensure we're all on the same page.

We're Cooking from the Same Pot

At The Snider Group, we're all working together towards the same goal: to provide the best possible service to our customers. We do this by creating a positive and supportive work environment where our team members feel valued and respected. We know that when our team is happy and engaged, our customers will be too.

Open Positions

Hospitality Manager

Industry experience is essential, The General Manager must possess at least five (5) years of recent responsible experience in the management and supervision of comparable facilities including, food services, housekeeping and guest services at facilities having the approximate size, characteristics and service mix defined. Ten (10) years of experience as a General Manager may be considered in lieu of the education plus experience requirement, as stated above.

In addition to knowledge of the business, must have strong leadership, communication and problem-solving skills in order to effectively perform day-to-day duties and serve as a resource to other staff members. Customer service skills are also important to address concerns from dissatisfied or angry customers.

Education Requirements

Shall possess at minimum, a 2year degree in Hospitality Management, Business Administration or related field.  

Qualifications

• Experienced resident/adult education.

• Experienced Guest-Services/Hospitality

• Experienced Hospitality Management, Business Administration

Food Service Director

As Director, you will be fully responsible for the day-to-day operations of the dining facility (DFAC) and food service division, including catering with the ultimate authority and driving force behind the success of the perspective contract. This may include but not limited to managing employee schedules, ensuring compliance with work hours, ordering food and supplies, and overseeing all aspects of the DFAC and food service program. You will also be the point of contact for all customer complaints and inquiries related to food and the DFAC contract.

The Food Service Director is responsible for the preparation and serving of all meals. The Food Service Director manages the food service production and delivery system, including purchase and inventory of food and supplies. The Food Service Director will insure conformance with food quality, nutrition, and productivity standards. The Food Service Director will train, manage and supervise food service staff, practice time management techniques, and insure the highest possible customer satisfaction.

QUALIFICATIONS: High School diploma required. Specialized training in food preparation and/or food service management with demonstrable computer, record keeping, and communication skills is highly preferred.

• At least eight (8) hours of food safety training within the past five (5) years or a complete eight (8) hours of food safety training within 30 calendar days of starting date

• Directors must also complete at least twelve (12) hours of annual continuing education or training in administrative practices (including training in application, certification, verification, meal counting and claiming procedures) and any other topics as determined by FNS, as needed, to address Nutrition Program Integrity or other critical issues

Qualifications

• Good organizational skills and attention to detail.

• Ability to work both independently and in team situations.

• Excellent organizational and communication skills

• Ability to multitask and handle multiple projects simultaneously

• Strong leadership and coaching skills

• Proficient in Microsoft Office applications

• Ability to forecast supplies as needed

• Ability to manage a budget

• Excellent interpersonal skills

• Ability to give constructive criticism to employees

• Ability to create restaurant policies for employees to follow

• Ability to motivate and lead a team

• Excellent problem-solving and decision-making skills

• High level of integrity and work ethic

We are searching for an engaging, courteous barista who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.

To succeed as a barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.

Barista Responsibilities:

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.

• Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.

• Packaging food and beverages for sale.

• Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.

• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.

• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.

• Updating signage and displays to attract customers.

• Taking inventory and replenishing items in display cases, at tables, or behind the counter.

• Working as part of a fun, high-energy team.

• Adhering to all food safety regulations and quality controls.

Barista Requirements:

• High school diploma or equivalent.

• Experience in food and beverage preparation or customer service preferred.

• Training and willingness to continue learning about food and beverage preparation.

• Exceptional listening and communication skills.

• Ability to walk, bend, and stand for extended periods.

• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.

• A polite, engaging personality.

• Commitment to customer satisfaction and service excellence.

• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

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